NexlintoShift Manager
Company : Five Guys
Location : Cornelius, NC, 28031
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Cornelius combines fast-paced burger service with a strong emphasis on team energy and customer satisfaction. Unlike some chains, Five Guys offers shared tips and performance bonuses, creating unique motivation and accountability during your shift management.
Success requires clear communication, adaptability under pressure, and a hands-on approach to coaching crew members. In Cornelius’s competitive food scene, a Shift Manager must also ensure top food safety and service quality to stand out.
Besides overseeing crew performance, shift managers handle opening and closing tasks, monitor food prep standards, resolve customer concerns professionally, and actively support training to maintain smooth operation and consistent guest experiences.
While not always mandatory, certifications like ServSafe Food Protection Manager are highly valued in Cornelius to meet local health regulations and enhance credibility when managing food safety compliance during shifts.
Cornelius has a growing demand for restaurant leadership roles due to expanding dining options. This competition encourages applicants to highlight leadership experience and customer service excellence to secure a position.
Starting at $19.00 per hour, Five Guys shift managers in Cornelius may also earn shared tips and bonuses from secret shopper programs, boosting overall compensation beyond base pay.
Five Guys promotes from within, offering clear advancement routes and leadership development. Shift managers who demonstrate commitment and skill can progress to store management roles or corporate opportunities.
Five Guys emphasizes fast, friendly service with strict food quality standards, requiring shift managers to balance team motivation with rigorous operational oversight in a high-volume setting.
Flexible scheduling is a key benefit allowing managers to balance personal commitments. After training, full-time hours are available, making it easier to plan around family or other responsibilities.
Five Guys seeks dependable, motivated individuals with prior leadership experience, strong communication skills, and a passion for delivering high-quality guest service in a team-focused environment.