Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Success in this hands-on assistant manager role hinges on strong team coaching, adaptability during busy periods, and a customer-first mindset. In Katy's fast-paced automotive environment, candidates who thrive combine operational oversight with effective communication to maintain smooth daily shop functions.
Absolutely. Driven Brands emphasizes fast-track advancement, so excelling in shop management duties and team development can lead to supervisory or regional manager positions. This role serves as a solid foundation for growing a career within automotive service management.
Expect to perform oil changes, handle filter replacements, and conduct light vehicle maintenance. Familiarity with safety protocols and service standards is key, even if previous automotive experience isn’t required, as paid training supports skill development.
This role blends leadership with operational duties, unlike standard technician jobs. You'll oversee workflow, mentor staff, and manage customer service alongside performing vehicle maintenance, making it a more dynamic position within Driven Brands’ shop environment.
Hourly pay generally falls between $15 and $20, with additional bonus opportunities at companies like Driven Brands. Compensation varies based on experience and performance, aligning with local industry standards for automotive service management.
Katy's growing population drives steady demand for automotive services, so assistant manager positions at top chains like Driven Brands often see robust applicant pools. Standing out requires demonstrating leadership potential and customer service excellence.
While formal certifications aren't always mandatory, familiarity with Texas automotive safety regulations and workplace safety protocols enhances employability. Local employers appreciate candidates who prioritize compliance and team safety in shop operations.
Driven Brands offers paid training, competitive wages with bonuses, and employee perks like free oil changes. Their performance-driven culture supports career growth and provides benefits including health insurance and 401(k) matching.
This position involves actively training new team members and guiding daily shop activities to uphold service quality. Leadership responsibilities include fostering a collaborative environment, which is vital for maintaining operational efficiency and customer satisfaction.
Physical requirements include lifting up to 50 pounds, navigating service pits, and standing or bending for extended periods. The role also demands working in temperature-variable conditions, reflecting the active nature of automotive service environments.