Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Winchester, VA has a growing food service sector, making shift manager positions moderately competitive. Candidates with leadership experience and strong communication skills tend to stand out. Local demand favors those who can manage fast-paced environments efficiently, especially in popular burger chains like Five Guys.
Shift managers in Winchester often navigate a mix of seasonal customer flow and diverse team members. Balancing peak hours with local event surges requires adaptability. Understanding local labor laws and community preferences also plays a role in maintaining smooth shift operations.
Effective shift managers excel at motivating teams, delegating tasks, and resolving conflicts swiftly. Strong interpersonal communication, a proactive attitude towards problem-solving, and the ability to maintain operational standards under pressure are crucial in this supervisory position.
Starting as a shift manager can lead to higher management roles such as store manager or regional supervisor. Many leverage this leadership foundation to move into operations management or corporate training positions within the restaurant industry.
Typical duties include overseeing team performance, ensuring quality food preparation, managing customer service standards, and handling opening or closing protocols. The role demands multitasking between staff coordination and maintaining a safe, welcoming environment.
Five Guys offers flexible scheduling, bonus opportunities, and clear advancement routes. Shift managers receive ongoing training and are encouraged to develop leadership skills within a positive, energetic workplace that values team success.
At Five Guys Winchester, the role combines competitive wages with shared tips and a secret shopper bonus program. The company fosters a team-focused culture and provides benefits like free meals during shifts, making it uniquely rewarding compared to other local burger chains.
Shift managers at Five Guys in Winchester typically start around $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive pay aligns well with regional standards for restaurant supervisory roles.
Early shifts often focus on prep and opening duties with steady breakfast service, while late shifts emphasize closing tasks and managing dinner rushes. Each shift requires adaptability to different customer volumes and team dynamics common in Winchester’s dining establishments.
In Winchester, several restaurants provide benefits like medical coverage and flexible hours, but Five Guys stands out for its tip-sharing model and secret shopper bonuses. Job seekers should compare perks carefully to find roles that match their career and lifestyle goals.