Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a high-energy, team-focused environment where shift managers oversee not just operations but also guest satisfaction and crew development. Compared to competitors, Freeport’s location offers unique community engagement opportunities, making leadership both dynamic and locally impactful.
Five Guys looks for shift leaders who combine strong communication skills with a hands-on approach to team motivation. In Freeport’s fast-paced setting, adaptability and a proactive mindset are key to maintaining quality and safety while inspiring crew members.
Starting as a shift manager at Five Guys opens doors to supervisory and district management roles. Demonstrating consistent team leadership and operational excellence in Freeport can accelerate promotion opportunities, supported by the company’s clear development pathways.
Freeport’s busy dining times require shift managers to quickly balance staffing needs while ensuring food safety and fast service. Handling unexpected guest feedback and coordinating team efforts on-the-fly are common hurdles demanding strong leadership and calm under pressure.
Freeport sees moderate competition for shift supervisors in the restaurant sector. Five Guys distinguishes itself by offering starting wages above local averages, bonus incentives, and a positive workplace culture, making it a sought-after employer among managerial candidates.
Shift managers at Five Guys coordinate crew assignments, oversee food prep quality, and handle guest interactions. They also play a pivotal role in training new hires and ensuring safety compliance, fostering a smooth-running shift that prioritizes customer experience.
Yes, Five Guys offers shift managers a $19/hour starting wage, shared tips, and bonus programs like secret shopper incentives. Free meals during shifts and benefits packages including medical and 401(k) options further enhance the overall compensation.
The position offers a starting wage of $19.00 per hour, supplemented by shared tips and bonuses. Considering the region’s cost of living and industry standards, this pay sits competitively within the local market for restaurant shift management.
Candidates with 1-2 years of leadership in restaurant or retail environments are favored. While formal certifications aren't mandatory, experience with food safety and crew supervision greatly supports success in managing shifts effectively.
Five Guys offers flexible work schedules, especially after training completion, accommodating those seeking full-time hours or adaptable shifts. This flexibility helps managers balance personal commitments while maintaining consistent leadership on shift.