NexlintoGeneral Manager
Company : Five Guys
Location : Rio Rancho, NM, 87124
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Thriving as a general manager at Five Guys in Rio Rancho demands high energy, strong leadership, and seamless communication. Being adaptable to shifting roles and fostering a collaborative team environment helps maintain the fast service and upbeat culture unique to this burger chain.
Five Guys’ general management emphasizes cross-training, real-time vocal team communication, and a people-first culture. This contrasts with other retail roles by blending operational oversight with a vibrant, music-driven atmosphere that encourages team engagement.
In Rio Rancho, general managers often advance by demonstrating strong leadership and operational success, moving from managing single units to regional roles. With Five Guys expanding, opportunities to grow into multi-unit oversight or corporate positions are attainable.
Many believe the role is purely supervisory, but it involves hands-on team coaching, financial management, and adapting to shifting crew dynamics. It’s as much about motivating people and fostering culture as it is about operational execution.
Rio Rancho’s market shows steady demand for experienced general managers in fast-food, with competition driven by limited leadership talent. Brands like Five Guys seek candidates with proven leadership and operational skills, making a strong professional network valuable.
While a high school diploma is standard, certifications like ServSafe are highly valued for health compliance. Local employers in Rio Rancho prioritize leadership experience combined with food safety credentials to ensure smooth, regulation-compliant operations.
Five Guys prioritizes leaders who inspire through humility, put the team first, and maintain high energy in a fast-paced kitchen. Effective communication and adaptability to rotating roles are also key traits to succeed in their dynamic environment.
Managing at Five Guys sharpens multitasking, real-time problem solving, and financial oversight skills. The cross-training approach develops versatility across all restaurant functions, enhancing overall operations and employee coaching capabilities.
General Managers in Rio Rancho at Five Guys typically earn between $50,000 and $65,000 annually, supplemented by performance bonuses. This range aligns with regional fast-food management salaries, reflecting the role’s operational and team leadership demands.
Yes, Five Guys supports growth with ongoing leadership development and training programs. New general managers in Rio Rancho benefit from a strong mentorship culture and clear pathways for career advancement within the brand’s expanding footprint.