NexlintoShift Manager
Company : Five Guys
Location : China Grove, NC, 28023
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Strong communication, quick decision-making, and motivating team members stand out as key traits for shift managers in high-energy burger joints. The role demands juggling guest service, staff coordination, and quality control simultaneously, so being adaptable and hands-on fosters a productive shift environment.
Shift managers in China Grove often handle broader duties due to smaller staff sizes, balancing operational oversight with direct customer interaction. Unlike bigger urban locations where tasks might be more segmented, managers here need versatile skills to cover everything from team leadership to inventory checks.
Managing crew readiness, ensuring stations are fully prepped, and maintaining food safety standards are common hurdles. Additionally, addressing early customer feedback and balancing staff breaks while keeping service swift demands constant vigilance and proactive problem-solving.
Five Guys emphasizes energetic teamwork and quality service, so shift managers must embody enthusiasm and lead by example. The culture encourages hands-on leadership, fostering staff growth through coaching, while maintaining high standards that reflect the brand’s commitment to guest satisfaction.
Yes, Five Guys offers a secret shopper bonus program rewarding customer service excellence and store performance. Additionally, shift managers benefit from shared tips, competitive starting wages around $19/hour, and access to medical and retirement plans, enhancing total compensation locally.
Flexibility is a key advantage, especially after training. Managers often have options to tailor shifts, balancing full-time hours with personal needs. This approach supports work-life balance while ensuring efficient coverage during peak burger business hours.
Employers typically seek candidates with 1-2 years of leadership in food service or retail. Demonstrated ability to manage teams, uphold safety, and deliver quality customer experiences usually distinguishes applicants in this competitive local market.
This wage exceeds many local fast-food supervisory roles, reflecting Five Guys’ investment in leadership talent. When combined with bonuses and benefits, it positions the role as a financially attractive opportunity within the China Grove hospitality sector.
Emphasizing leadership experience, strong communication, and a proactive attitude toward team development will resonate well. Demonstrating knowledge of food safety and a genuine passion for guest satisfaction can further distinguish candidates in the hiring process.
Five Guys’ focus on quality and team-driven service means shift managers often enjoy more autonomy and involvement in operations. While expectations for rapid, friendly service remain high, the supportive culture and bonus programs offer motivating benefits not always found in competitors.