Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Ensuring full shift staffing at Five Guys in Bordentown requires proactive scheduling and quick decision-making to cover busy periods. The role demands balancing crew availability with customer influx, especially during lunch and dinner rushes, to sustain smooth operations and uphold service excellence.
A Shift Manager should demonstrate strong communication, adaptability, and motivational skills to lead a diverse team under pressure. Emphasizing hands-on involvement and fostering a positive workplace culture helps maintain high food quality and customer satisfaction during busy shifts.
Candidates with 1-2 years of supervisory experience in retail or food service, combined with excellent interpersonal abilities, stand out. Familiarity with health and safety standards plus a passion for customer service significantly enhances prospects in Bordentown’s competitive market.
Ownership involves managing opening and closing procedures, ensuring compliance with safety protocols, addressing guest feedback professionally, and monitoring overall shift metrics. This holistic approach ensures operational consistency and elevates the store’s reputation among Bordentown patrons.
While all fast-food shift managers oversee team performance and customer service, Five Guys emphasizes quality and energetic team culture. Their clear career advancement paths and bonus programs offer competitive incentives compared to chain counterparts in the Bordentown area.
Beyond a $19 hourly wage and tips, Five Guys offers free meals during shifts and a secret shopper bonus scheme. Medical and 401(k) benefits, alongside flexible scheduling, create an attractive package that reflects the brand's commitment to employee well-being locally.
Bordentown’s moderate cost of living allows Five Guys to offer a competitive starting wage around $19 per hour for shift managers, supplemented by tips and bonuses. This compensation aligns well with the local market, balancing affordability with quality leadership roles.
Given the region’s hospitality growth, shift manager roles at Five Guys are sought after but not oversaturated. Applicants with leadership experience and strong customer service skills find opportunities accessible, though candidates should prepare to demonstrate team management capabilities.
Opening shift managers coordinate early crew arrivals, verify food prep stations are stocked, ensure safety compliance, and set service tone for the day. They also handle initial cash management and address any overnight issues to guarantee a smooth start in Bordentown’s busy environment.
Five Guys encourages hands-on mentorship with an emphasis on energy and positivity. Shift Managers are expected to actively train crew members, provide constructive feedback, and foster skill development, thereby cultivating a motivated and efficient team aligned with brand values.