Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes team energy and guest satisfaction during each shift, with a focus on leadership and quality control. In Davidson, NC, this means adapting to local customer expectations while maintaining the brand’s high standards, offering a unique leadership experience compared to other burger restaurants.
Being dependable and self-motivated stands out in Davidson’s fast-paced environment. Strong communication skills combined with a passion for quality food and customer service help Shift Managers effectively lead diverse teams and meet the community’s service expectations.
Starting as a Shift Manager can lead to supervisory roles or store management, especially with Five Guys’ commitment to career growth. Demonstrating leadership and operational excellence during shifts opens doors to higher responsibilities across locations.
Davidson has a growing fast-food sector, but Five Guys’ reputation attracts many applicants. While competition exists, candidates with restaurant leadership experience and strong interpersonal skills can stand out and secure positions more readily.
Five Guys offers a starting wage of $19.00 per hour for Shift Managers in Davidson, NC, with added tip sharing and bonus incentives, positioning it competitively within the local restaurant management market.
Five Guys provides free meals during shifts and encourages a positive, team-driven environment. Managers have access to bonus programs like secret shopper rewards, enhancing motivation while handling operational duties.
Yes, Five Guys values 1-2 years of leadership in restaurant or retail settings, recognizing transferable skills like team supervision and customer service that are essential for managing shifts effectively.
Shift Managers play a key part in onboarding and skill development by guiding new employees, ensuring consistent service quality, and fostering a collaborative learning atmosphere during shifts.
Post-training, full-time hours with flexible scheduling are available, accommodating different lifestyle needs while ensuring smooth coverage for all shift periods.
Opening and closing duties require attention to detail in food safety and operational readiness, demanding managers to lead efficiently while balancing team support and guest satisfaction.