Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Alburtis has a growing demand for shift managers in the fast-casual dining sector, including Five Guys. Local competition is moderate, with businesses valuing candidates who bring leadership and customer service skills. Emphasizing communication and food safety expertise can set applicants apart in this area.
While formal certifications aren't always mandatory, Alburtis employers often favor candidates with food safety or hospitality management credentials. Training in OSHA standards or ServSafe can boost a shift manager's profile, demonstrating a commitment to maintaining health and safety regulations.
Shift managers excel by coordinating team efforts, managing shift operations, and ensuring customer satisfaction. Key abilities include multitasking under pressure, coaching staff, and monitoring quality standards. Their leadership directly impacts service speed and team morale.
Experience as a shift leader can open doors to assistant manager roles, restaurant management, or corporate positions focused on operations. Developing strong people management and organizational skills during shifts lays the groundwork for advancing within hospitality or retail sectors.
At Five Guys, shift managers are central to fostering a positive, energetic work environment. Unlike some chains, Five Guys emphasizes shared tips and secret shopper bonuses, encouraging managers to directly influence both employee motivation and customer experience.
Managers in smaller towns like Alburtis often juggle broader responsibilities, from hands-on food prep to community engagement. Limited staffing flexibility requires adaptability and strong leadership to maintain smooth operations and uphold Five Guys’ quality standards.
Shift managers at Five Guys in Alburtis usually start around $19.00 per hour, with opportunities to earn additional income through shared tips and performance-based bonuses. Benefits such as medical and 401(k) plans further enhance total compensation packages.
In Alburtis, commute convenience and flexible scheduling are vital. Five Guys offers full-time hours post-training, making it attractive for those balancing personal commitments. Additionally, the company’s focus on career growth can appeal to candidates seeking long-term roles locally.
Five Guys shift managers not only oversee team performance but also directly engage in training and guest satisfaction initiatives. Their duties extend to operational ownership, including opening and closing tasks, instilling a sense of accountability beyond typical supervisory roles.
Ideal candidates usually have 1-2 years of leadership experience in food or retail, strong communication skills, and a passion for quality service. Demonstrating reliability, self-motivation, and an ability to lead by example in busy environments is crucial for success.