NexlintoShift Manager
Company : Five Guys
Location : Cicero, IL, 60804
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Cicero’s restaurant sector is bustling, with numerous shift manager openings due to steady growth. Candidates often face moderate competition, especially for popular brands like Five Guys. Demonstrating leadership experience and local knowledge can significantly enhance your chances in this market.
While not always mandatory, possessing food safety certifications like ServSafe can set you apart in Cicero’s hospitality scene. These credentials signal a commitment to quality and compliance, aligning well with Five Guys’ emphasis on food safety and operational excellence.
Effective shift managers excel in team motivation, conflict resolution, and quick decision-making under pressure. Leading by example in fast-paced settings, especially in food service, is crucial to maintaining high morale and smooth operations throughout your shift.
Absolutely. Experience as a shift manager builds foundational leadership and operational skills that pave the way for roles like assistant manager or store manager. Consistent performance at Five Guys could accelerate your career trajectory in the competitive food service sector.
Managing fluctuating customer volumes, coordinating crew schedules, and maintaining food safety standards are typical hurdles. Handling unexpected staff shortages or guest issues requires adaptability and strong communication to keep shifts running smoothly.
Five Guys offers a secret shopper bonus program that directly links your store’s service quality to additional earnings. This incentive encourages shift managers to uphold high standards and fosters a rewarding environment for leadership excellence.
Shift managers at Five Guys benefit from free meals during shifts, creating a supportive and energizing workday. Alongside competitive wages and bonuses, these perks contribute to a positive work atmosphere focused on team well-being.
Starting wages at Five Guys for shift managers in Cicero usually begin around $19 per hour, complemented by shared tips and performance bonuses. This compensation aligns competitively with regional shift manager salaries in the fast-food industry.
Night shifts often require heightened vigilance due to reduced staffing and lower customer traffic, demanding strong multitasking and problem-solving abilities. Five Guys values managers who can maintain consistent quality and team motivation regardless of shift timing.
Five Guys emphasizes a team-focused, energetic environment with clear advancement paths and unique incentives like secret shopper bonuses. Their commitment to quality ingredients and guest experience offers shift managers a distinctive leadership platform compared to other fast-food chains.