Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Crew Members at Five Guys in Elma create a welcoming atmosphere by delivering friendly, attentive service. They handle orders accurately, assist guests with questions, and maintain upbeat communication, all while ensuring the dining area is inviting and clean, reflecting the brand’s focus on exceptional customer experiences.
Success hinges on mastering multitasking across stations, honing precise food prep techniques, and building strong communication with teammates. Basic math for cash handling and a commitment to food safety standards are essential. Cultivating energy and a positive attitude helps navigate the lively environment efficiently.
Yes, Crew Members can progress to supervisory roles or specialized positions through on-the-job training. Demonstrating leadership, reliability, and customer focus often opens doors to management tracks or corporate opportunities, making it a promising entry point into the quick-service restaurant industry.
Five Guys emphasizes fresh ingredients, a dynamic rock-and-roll atmosphere, and team bonuses, which may differ from other local chains focused primarily on speed or automation. The Elma location values flexible hours and a collaborative culture, offering a unique blend of fun and professionalism uncommon in typical fast food jobs.
Elma shows steady demand for restaurant staff, with Five Guys frequently seeking motivated Crew Members. Competition is moderate; candidates with flexible availability and prior customer service experience tend to have an advantage, especially during peak dining hours and weekends.
Crew Members in Elma typically earn an hourly wage ranging from $12 to $15, competitive within Western New York's quick-service sector. Five Guys enhances base pay with bonus incentives tied to performance, making total earnings potentially higher than average for entry-level food service roles.
Aside from standard duties like register operation and food prep, Five Guys Crew Members cross-train extensively, including grill and fry stations, all without using freezers, emphasizing fresh ingredient handling. They also participate in a secret shopper bonus program, rewarding attention to quality and customer interaction.
Five Guys values enthusiasm, teamwork, and strong communication skills. Candidates who thrive in fast-paced, loud environments and show commitment to cleanliness and guest satisfaction often stand out, even without prior food industry experience.
The culture blends high energy with camaraderie, supported by classic rock tunes and open kitchen vibes. This environment fosters positivity and engagement, encouraging employees to bring personality to their roles while upholding food safety and service excellence.
Five Guys offers adaptable shift options to fit diverse lifestyles, including evenings, weekends, and holidays. This flexibility helps employees balance work with personal commitments, making it attractive for students and part-time workers in the Elma area.