NexlintoCrew Member
Company : Five Guys
Location : Portsmouth, VA, 23709
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Five Guys offers a unique blend of high-energy teamwork and fanatical food quality, unlike many fast food spots. In Portsmouth, VA, the brand's emphasis on fresh ingredients and classic rock atmosphere sets it apart, creating a more dynamic work culture compared to typical quick-service restaurant positions.
Focusing on communication, multitasking across stations, and mastering food safety protocols are essential. Demonstrating reliability in a fast-paced environment and contributing positively to team dynamics can pave the way for promotions toward supervisory or crew leader positions at Five Guys.
Daily duties include food prep, grilling, customer service at the register, maintaining cleanliness, and collaborating closely with teammates. Flexibility is key since you'll rotate through stations, ensuring smooth operations and a welcoming dining experience in a busy kitchen environment.
Portsmouth's local workforce and community vibe influence workplace culture positively, with potential for flexible scheduling to accommodate regional lifestyle. Hiring demand in this area tends to be steady, offering job seekers consistent opportunities in this popular quick-service brand.
While the quick-service sector is popular locally, Five Guys maintains a thorough process focusing on candidates’ enthusiasm and teamwork spirit. Applicants demonstrating strong communication skills and a passion for customer service typically have an edge in this moderately competitive market.
Crew Members in Portsmouth, VA, can anticipate an hourly wage around $11 to $13, often supplemented with performance bonuses. Pay rates may vary slightly based on experience and shift timings, aligning with regional quick-service industry standards.
Five Guys emphasizes a fun, music-driven environment that encourages positivity and teamwork. As a Crew Member, you'll engage in an upbeat atmosphere filled with classic rock tunes, fostering camaraderie while upholding high standards of food quality and customer service.
Employees benefit from hands-on training across multiple stations, allowing skill expansion and readiness for advancement. The company’s focus on internal growth means motivated Crew Members can climb to supervisory roles, aided by ongoing coaching and bonus incentives.
Strict adherence to food safety protocols is ingrained in daily operations, with routine cleaning and cross-training reinforcing these standards. Crew Members play a pivotal role in maintaining a hygienic workspace, ensuring guests receive fresh, safe meals every time.
Beyond competitive pay, the role offers flexible scheduling, free meals during shifts, and eligibility for comprehensive benefits like medical and 401(k) plans. The secret shopper bonus program further incentivizes top-notch performance, adding financial rewards to the engaging work culture.