Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hudsonville’s shift manager positions in fast-food like Five Guys see moderate competition due to steady local demand. Candidates with leadership experience and flexible availability have an edge, as many restaurants seek reliable shift supervisors to sustain smooth full-shift staffing and customer satisfaction.
While formal certifications aren’t mandatory, possessing food safety or hospitality management credentials can boost a shift manager’s profile in Michigan. Employers, including Five Guys, value proven leadership skills and knowledge of health standards to ensure quality and compliance during shifts.
A Shift Manager must skillfully coordinate station staffing, oversee food prep quality, and promptly handle guest feedback. Driving team motivation and maintaining safety regulations throughout the shift are also critical to uphold a positive work environment and exceptional service delivery.
Managing shifts often lays the groundwork for advancement into assistant manager or general manager roles. Developing leadership, operational oversight, and customer service expertise at Five Guys can open doors to broader restaurant management or corporate positions within the hospitality industry.
Five Guys emphasizes a team-centered culture with perks like shared tips and secret shopper bonuses, encouraging shift managers to foster engagement and quality. Unlike some chains, they prioritize energetic leadership and employee development to maintain high standards of guest experience.
Shift managers at Five Guys actively mentor crew members, facilitating on-the-job training and skill-building. This hands-on leadership helps workers gain confidence and enhances team performance, aligning with the company’s commitment to career advancement and a positive workplace.
Starting pay for a Five Guys shift manager in Hudsonville is $19.00 per hour, supplemented by shared tips and potential bonuses from secret shopper programs. This compensation structure rewards both leadership effectiveness and dedication to maintaining service quality.
Yes, Hudsonville offers flexible scheduling with opportunities to pick up additional shifts, especially in busy periods. Five Guys supports full shift staffing, allowing shift managers to increase hours and earnings while balancing personal commitments.
Managing multiple stations during peak hours demands quick decision-making and clear communication. Shift managers must lead by example, handling operational hiccups smoothly while keeping the team motivated and focused on delivering fast, friendly service.
Exceptional interpersonal abilities, reliability, and a passion for quality service distinguish top shift leaders. In regions like Hudsonville, balancing operational efficiency with a positive team atmosphere is key to thriving as a shift manager in competitive fast-food settings.