Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Excelling as a shift manager at Five Guys requires strong communication skills, decisiveness, and the ability to motivate a fast-paced team. In Carson's dynamic restaurant scene, being adaptable and fostering a positive work environment ensures smooth operations and top-notch customer service during every shift.
Shift managers often reorganize crew assignments on the fly, prioritize critical stations, and sometimes step into operational roles themselves. In busy locations like Carson, California, quick thinking and a proactive approach help maintain service quality despite sudden absences.
Absolutely. Many shift leaders in Carson leverage their experience to advance into higher management roles, including assistant manager or store manager. Demonstrating leadership, reliability, and customer service excellence often accelerates growth within popular chains like Five Guys.
In Carson, CA, Five Guys offers a competitive starting wage of $19.00 per hour for shift managers, supplemented by tips and bonuses. This rate aligns well with local standards for restaurant shift leadership roles, often surpassing smaller, less established eateries in the area.
Five Guys emphasizes team energy, direct leadership during shifts, and a strong customer focus, backed by bonus incentives like secret shopper rewards. This creates a unique environment where shift managers actively shape the guest experience while enjoying flexible scheduling and growth paths.
Five Guys provides thorough training and continual coaching to shift managers, ensuring they can oversee food prep and safety protocols effectively. This hands-on guidance helps managers uphold the brand’s high-quality standards, crucial in a competitive market like Carson, CA.
Carson's proximity to Los Angeles fosters a bustling hospitality sector, increasing demand for skilled shift managers. However, competition remains fierce due to numerous eateries. Candidates with proven leadership and customer service skills often stand out and secure positions faster.
Night shifts often require enhanced multitasking and independent decision-making, as fewer staff are present. At Five Guys in Carson, managers must maintain operational flow and customer satisfaction during quieter but critical hours, adapting leadership style to overnight team dynamics.
Yes, Five Guys rewards shift managers with perks like free meals during shifts, shared tips, and secret shopper bonuses. Combined with medical benefits and flexible scheduling, these incentives contribute to a positive work culture not always found in other local restaurants.
Emphasize any restaurant or retail leadership experience, your ability to lead teams in fast-paced settings, and a strong commitment to quality and customer service. Demonstrating reliability and eagerness to grow professionally aligns well with Five Guys’ expectations in Carson.