NexlintoShift Manager
Company : Five Guys
Location : Dobbs Ferry, NY, 10522
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Dobbs Ferry's proximity to NYC means higher competition for shift manager roles in popular burger chains like Five Guys. Candidates with leadership experience and strong customer service skills tend to stand out, especially given the area's active hospitality sector and demand for quality fast-casual management.
Shift Managers in Dobbs Ferry must efficiently coordinate staff amidst high customer volume, maintaining speed without sacrificing food quality. Balancing team morale while addressing guest concerns quickly is essential to uphold Five Guys’ reputation in a bustling environment.
While Five Guys provides training, familiarity with New York State food safety protocols and local health regulations can give shift managers an edge. Understanding regional compliance helps ensure smooth inspections and reinforces customer trust in food quality and safety.
Shift supervisors at Five Guys oversee staff coordination, quality control, and customer service during shifts, unlike crew members who focus on food prep and order fulfillment. Supervisors also handle training, performance feedback, and operational tasks like opening or closing the store.
Employers look for prior leadership experience, strong communication skills, and a track record of managing fast-paced environments. Demonstrating problem-solving ability, dependability, and passion for customer service are often key qualifiers for shift manager roles.
Starting as a shift manager, employees often advance to assistant manager or store manager roles by developing operational expertise, leadership qualities, and meeting performance targets. Five Guys values promoting internally, rewarding dedication and capability with progressive responsibilities.
Five Guys encourages shift managers to foster a positive, energetic atmosphere by leading by example, emphasizing teamwork, and celebrating achievements. This culture drives motivation and consistent service quality, aligning staff efforts with the brand’s high standards.
The base pay starts at $19 per hour, complemented by shared tips and performance bonuses like the secret shopper program. Considering local wage standards and added perks, total earnings can be quite competitive for entry-level management within the fast-food sector in Dobbs Ferry.
Five Guys shift managers benefit from a vibrant team culture, transparent bonus programs, and clear advancement paths which may surpass offerings at competitors. Their hands-on leadership position emphasizes quality food and guest experience, setting it apart in the local market.
Post-training, Five Guys aims to provide shift managers with flexible scheduling options and availability for full-time hours, accommodating personal needs while ensuring store coverage. This flexibility helps balance work-life demands typical in Dobbs Ferry’s dynamic hospitality scene.