NexlintoShift Manager
Company : Five Guys
Location : Bethel, CT, 06801
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a leadership style focused on team energy and guest satisfaction, with perks like shared tips and secret shopper bonuses. Unlike some chains, this position offers flexible scheduling and clear growth paths, making it a standout for Bethel candidates seeking both stability and advancement.
Effective communication, quick decision-making, and the ability to motivate crew members are essential. A Shift Manager must balance operational duties and uphold food safety while fostering a positive workplace culture, especially in busy shifts typical of Five Guys locations.
This role offers hands-on management experience overseeing team performance and operational standards, which are valuable in climbing the restaurant industry ladder. The company’s focus on career development means successful Shift Managers often move into higher leadership or multi-unit management roles.
Bethel’s restaurant scene shows steady demand for skilled Shift Managers due to growing foodservice needs. While competition exists, Five Guys’ reputation and benefits package attract quality candidates, so locals with leadership experience have promising opportunities.
Bethel’s compact layout often allows manageable commutes, but shift hours may vary, including nights or weekends. Five Guys offers flexible scheduling post-training, helping managers balance personal life with the demands of shift leadership.
Five Guys combines structured training with incentive programs like secret shopper bonuses tied to customer service excellence. This dual approach motivates Shift Managers to maintain high standards while fostering continuous skill improvement, unlike some companies that focus solely on operational tasks.
Starting pay is $19.00 per hour, enhanced by shared tips and bonus opportunities such as secret shopper rewards. This compensation package is competitive within Bethel’s restaurant management jobs and reflects the role’s responsibility and leadership expectations.
Candidates with 1-2 years of leadership experience in restaurant or retail settings are preferred. Strong communication skills and a proactive attitude are valued more than formal certifications, aligning with Five Guys’ focus on practical team leadership.
Managers juggle fast-paced customer service demands, team coordination, and food safety compliance simultaneously. Handling guest feedback professionally and maintaining operational flow during peak hours are common challenges requiring adaptability and strong leadership.
Five Guys offers free meals during shifts, medical benefits eligibility, and a 401(k) plan, which combined with bonus programs, create a more comprehensive package than many local competitors. This makes it appealing for those seeking beyond just hourly pay.