Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Camp Hill's hospitality sector offers competitive openings for shift managers, often with slightly lower competition than larger metro areas nearby. Managers here benefit from close-knit teams and local customer bases, creating a unique leadership environment not typically found in busier cities.
While formal certifications aren’t mandatory, familiarity with local health codes and food safety regulations in Pennsylvania can boost credibility. Strong communication and conflict resolution skills are especially prized by Camp Hill employers managing dynamic food service teams.
Shift Managers must juggle team coordination, quality control, and customer satisfaction simultaneously. Unlike entry-level roles, this position demands proactive decision-making, motivational skills, and the ability to maintain operational standards under pressure.
Serving as a Shift Manager sharpens operational oversight and team leadership, laying groundwork for higher managerial roles such as store manager. It offers hands-on experience with staffing, training, and performance monitoring essential for career growth.
Five Guys offers a starting wage of $19/hour for Shift Managers in Camp Hill, supplemented by shared tips and bonuses like the secret shopper program. This combination can significantly elevate overall compensation beyond base pay.
Five Guys emphasizes a strong team culture and quality-focused leadership during shifts, coupled with perks like free meals and bonus incentives. While Burger King and McDonald's share managerial duties, Five Guys distinctively rewards customer service excellence through its secret shopper program.
Managing Five Guys requires balancing fast-paced burger preparation with maintaining their high-quality standards. Shift Managers must also navigate fluctuating customer volumes while fostering a positive team atmosphere and adhering strictly to safety protocols.
Camp Hill’s demand for shift management roles at Five Guys remains steady, fueled by local dining trends. The position offers flexible scheduling with options for full-time hours after training, accommodating varying availability.
'Shift' management zeroes in on real-time operational control during specific work periods, demanding quick problem-solving and staff coordination, unlike broader management roles that focus on long-term strategy and planning.