Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Five Guys emphasizes a high-energy, team-driven atmosphere where cross-training across multiple stations is standard. Unlike some fast-food roles, Team Members here actively engage in burger preparation, fry cooking, and customer service, fostering versatile skills and a more dynamic work experience.
Starting as a Team Member at Five Guys offers foundational experience with operational tasks and customer engagement. This role builds transferable skills like multitasking and teamwork, paving the way for promotions to supervisory or management positions either within Five Guys or broader hospitality sectors.
Success requires quick adaptability, strong communication, and a positive attitude. Team Members must juggle multiple tasks under pressure while maintaining food safety and customer satisfaction, making resilience and cooperative spirit critical assets in this environment.
Five Guys offers flexible shifts including day, evening, and weekend hours to accommodate diverse availability. This flexibility helps Team Members manage personal commitments alongside part-time or full-time roles, enhancing job satisfaction and retention.
Chesterfield’s hiring pace reflects steady demand driven by local population growth and dining preferences. Candidates often face moderate competition, with Five Guys favoring applicants who demonstrate eagerness to learn and teamwork, aligning with regional service standards.
Starting pay usually aligns with or exceeds New Jersey’s minimum wage depending on experience, coupled with opportunities for tips and performance bonuses. Employees enjoy food discounts, flexible shifts, and potential healthcare benefits, making it competitive within the quick-service restaurant sector.
Yes, Team Members rotate through grilling, fry station, and burger assembly, providing comprehensive exposure to kitchen operations. This multi-station training enhances versatility, builds culinary confidence, and strengthens teamwork skills valuable for future hospitality roles.
Five Guys places significant emphasis on friendly, efficient service combined with maintaining a lively and welcoming environment. Team Members are encouraged to engage genuinely with guests, contributing to a memorable dining experience distinct from typical fast-food interactions.
Strict protocols govern food safety, cleanliness, and workspace organization, enforced through regular training and monitoring. Team Members follow rigorous standards to uphold quality and minimize health risks, reflecting Five Guys’ commitment to customer and employee well-being.
Part-time roles offer flexibility and a chance to gain experience without full-time commitment, ideal for students or those balancing other responsibilities. Challenges include adapting to variable hours and maintaining energy during busy shifts, but the supportive team environment helps mitigate stress.