NexlintoShift Manager
Company : Five Guys
Location : Richmond Hill, GA, 31324
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Richmond Hill shows a steady demand for shift managers, especially in the foodservice sector. Competition is moderate due to a mix of local restaurants and national chains, so possessing leadership experience and customer service skills can give candidates a distinct advantage.
While not always mandatory, certifications like ServSafe Food Handler or Manager can boost your profile in Richmond Hill's restaurant scene. These credentials reflect a commitment to food safety, a key responsibility in local shift manager roles.
Effective shift managers inspire their teams through clear communication, decisiveness, and motivational coaching. Being proactive in resolving issues and maintaining operational flow under pressure are also essential to lead a crew successfully.
Top candidates combine hands-on problem solving with excellent interpersonal skills. Familiarity with food safety regulations, team scheduling, and customer engagement rounds out the profile for shift manager roles.
Shift managers often progress to assistant general manager or store manager roles, gaining broader operational responsibilities. Experience in this role sharpens leadership and business skills valuable across the hospitality industry.
Five Guys emphasizes a team-centric environment with perks like shared tips and secret shopper bonuses. Their focus on quality and employee development creates a unique atmosphere that values leadership growth.
Five Guys offers competitive hourly pay, flexible scheduling, and benefits packages uncommon in fast food. Their positive workplace culture and clear advancement opportunities make it attractive for local shift leaders.
Shift managers in Richmond Hill typically earn around $19.00 per hour at Five Guys, supplemented by shared tips and performance bonuses. This aligns well with regional fast food leadership salaries.
Night shifts are available but less prevalent in Richmond Hill's restaurant market. Candidates with flexibility for evenings may find niche opportunities, especially in establishments operating late hours.
Flexibility is crucial as shift managers juggle team coverage and peak business times. Being open to varied shift hours, including openings and closings, enhances your value in Richmond Hill's dynamic restaurant scene.