NexlintoShift Manager
Company : Five Guys
Location : Riverton, NJ, 08076
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Key traits include effective communication, quick decision-making, and the ability to motivate a diverse team under pressure. For a shift manager role like at Five Guys, balancing operational efficiency with customer satisfaction is essential to maintain high standards during busy hours.
At Five Guys, shift managers not only oversee station staffing but also actively coach crew members, fostering a collaborative atmosphere. This hands-on leadership style emphasizes quality control and guest experience more than just task delegation.
Common hurdles include managing fluctuating customer volume and ensuring compliance with safety protocols. Local factors like regional health regulations also require adaptability. Proactive communication and prioritizing staff training help smooth operations.
Shift managers in Riverton typically earn around $19 per hour, aligning with Five Guys’ starting wage. Additional earnings can come from shared tips and bonuses linked to store performance, enhancing overall compensation.
Riverton’s market shows steady openings for shift supervisors, especially in popular chains. This demand means candidates with 1-2 years of leadership experience and strong interpersonal skills enjoy favorable hiring prospects.
Five Guys emphasizes clear advancement pathways, offering training programs and leadership development. Shift managers gain hands-on experience managing operations, with opportunities to progress into broader management roles within the company.
While formal certifications aren’t mandatory, 1-2 years in restaurant or retail leadership is preferred. Five Guys values candidates who demonstrate strong work ethic and the ability to lead by example in a fast-paced setting.
The shift manager takes full responsibility for preparing the store for service during open shifts, including staff assignments and safety checks, and ensures all closing duties are completed accurately to maintain quality and compliance.
Shift managers actively handle guest comments, using feedback as a coaching tool to enhance team performance and customer satisfaction, contributing to Five Guys’ reputation for friendly and accurate service.
Besides competitive pay, Five Guys provides perks like free meals during shifts and eligibility for medical, dental, vision, and 401(k) benefits, creating a supportive environment uncommon in many fast-food establishments locally.