NexlintoShift Manager
Company : Five Guys
Location : Bethel Park, PA, 15102
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bethel Park sees moderate demand for shift managers, especially in fast-food chains like Five Guys. Local competition is balanced, with employers seeking candidates who combine leadership experience and customer service skills. Candidates familiar with regional labor trends tend to secure positions more quickly.
While formal certifications aren't mandatory, local employers in Bethel Park value food safety training and leadership development courses. These credentials can improve your chances of landing a shift manager role and demonstrate commitment to high-quality service standards.
Shift managers juggle team coordination, maintaining food safety, and ensuring seamless customer interactions. Handling unexpected staff shortages or peak-hour rushes demands adaptability and quick decision-making to uphold service quality consistently.
Strong communication, conflict resolution, and the ability to motivate team members set shift leaders apart. They also excel at multitasking and maintaining operational flow, ensuring all stations function optimally during busy shifts.
Many shift managers progress to roles like assistant general manager or store manager. This job is a foundation for leadership development within restaurant chains, providing opportunities to refine management skills and take on greater operational responsibilities.
Five Guys emphasizes a team-focused, energetic atmosphere with perks like shared tips and bonus programs. Compared to Burger King, Five Guys may offer more personalized leadership experiences and direct involvement in quality control, enhancing managerial growth.
Bethel Park’s Five Guys provides flexible scheduling and full-time hours post-training, aligning with local workforce needs. The inclusion of free meals and a secret shopper bonus program creates a motivating environment tailored to this community’s expectations.
Starting pay is $19.00 per hour, supplemented by shared tips and bonus opportunities. This competitive rate reflects Bethel Park's labor market and the responsibilities of supervising shifts in a busy burger chain.
These terms suggest interest in flexible shift scheduling or staffing agencies specializing in shift work. Job seekers may use such phrases to find temporary or permanent shift management positions that fit variable hours or local availability.
Reliability hinges on punctuality, decisive leadership, and a proactive attitude toward problem-solving. Dependable shift managers maintain composure during busy periods and consistently uphold safety and service standards, fostering team trust.