General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Addison's restaurant scene is vibrant, with several chains seeking skilled leaders. For a General Manager role at Five Guys, competition is moderate but steady, as the brand's growth fuels demand for managers who can thrive in fast-paced environments and deliver excellent team leadership.
Addison's compact layout usually means manageable commutes for General Managers, often under 30 minutes. However, shift overlap at Five Guys, including early mornings and late evenings, requires flexibility to balance personal time effectively while leading dynamic restaurant operations.
Exceptional General Managers blend motivational skills with adaptability. They foster team unity, handle high-energy environments gracefully, and communicate clearly under pressure. These traits directly impact staff morale and customer satisfaction, making them invaluable in a bustling restaurant setting.
Starting as a General Manager paves the way toward regional management or corporate roles. Demonstrating strong financial oversight, team leadership, and operational excellence can lead to expanded responsibilities, including area supervision or higher executive positions within the hospitality sector.
Daily hurdles include coordinating a rotating crew, ensuring inventory accuracy, managing peak rush hours, and maintaining high service standards. Quick problem-solving and proactive communication are essential to keep operations smooth and guests satisfied throughout shifts.
Five Guys emphasizes a people-first culture with cross-training across roles, creating a highly collaborative environment. The open kitchen design means managers engage closely with both staff and guests, fostering an energetic atmosphere unique to their brand.
Five Guys offers competitive pay coupled with quarterly bonuses tied to restaurant success. Managers benefit from leadership development programs and clear pathways for career advancement, making it a nurturing ground for ambitious hospitality leaders.
General Managers at Five Guys in Addison typically earn between $50,000 and $65,000 annually, reflecting regional market standards and the fast-food industry. Quarterly bonuses based on performance can notably increase total compensation.
While a high school diploma is essential, having ServSafe certification or similar food safety credentials enhances candidacy. Additionally, prior leadership experience in food service and strong professional references significantly boost employability.