NexlintoShift Manager
Company : Five Guys
Location : Portage, IN, 46368
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Thriving as a shift manager at a busy burger joint requires strong communication skills, decisiveness under pressure, and the ability to motivate team members. Being adaptable and maintaining a focus on quality and customer satisfaction are key traits that drive success in this role.
In Portage, IN, shift managers often advance to assistant manager or general manager roles within 2-3 years. Gaining experience in team leadership and operational oversight at places like Five Guys can open doors to higher management positions or multi-unit supervision jobs.
Shift managers juggle coordinating staff schedules, ensuring compliance with health standards, and handling customer concerns, unlike crew members who focus mainly on food preparation and service. This leadership role demands multitasking and a proactive approach to store operations.
While formal certifications aren't always mandatory, food safety and management training courses are highly valued in Portage's hospitality market. Employers often favor candidates with ServSafe or similar credentials to ensure compliance with local health regulations.
Five Guys provides shift managers competitive wages starting at $19/hour plus tips, alongside bonus programs tied to store performance. Benefits like free meals during shifts and flexible scheduling create a supportive environment uncommon in many fast food chains.
At Five Guys, shift managers play a pivotal role in mentoring crew members, fostering a positive workplace culture, and encouraging skill growth. This hands-on leadership promotes teamwork and maintains high energy levels essential for delivering quality guest experiences.
Portage's food service sector shows steady demand for shift managers, with brands like Five Guys attracting many applicants due to their reputation and benefits. Candidates with prior leadership experience often find a favorable hiring environment in this region.
Shift managers in Portage typically earn between $18 and $22 hourly, with Five Guys offering a starting wage at $19 plus additional tips and bonuses. This compensation aligns well with the local market for supervisory roles in fast casual dining.
Opening and closing shifts require Five Guys shift managers to oversee store readiness, ensure all stations are staffed properly, verify food safety protocols, and manage cash handling. Their role is critical in setting the tone for smooth operations and customer satisfaction.
At Five Guys, shift managers benefit from higher starting wages and a strong emphasis on team development, contrasting with some competitors who may offer less comprehensive bonuses or fewer advancement opportunities. The company culture also tends to prioritize employee recognition more.