NexlintoShift Lead
Company : Five Guys
Location : Highland, IN, 46322
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Thriving as a Shift Lead at Five Guys demands strong communication skills, the ability to motivate diverse teams, and quick decision-making under pressure. Emphasizing positivity, dependability, and a commitment to service excellence helps maintain smooth operations and fosters a productive work environment.
In Highland, IN, starting as a Shift Lead at Five Guys can pave the way to management roles such as Assistant Manager or General Manager. The company’s culture supports growth through mentorship and performance reviews, making it ideal for those eager to climb the restaurant management ladder locally.
Unlike general crew members, a Shift Lead oversees shift operations, manages team assignments, and ensures compliance with food safety and cleanliness standards. This role blends hands-on tasks with supervisory responsibilities, requiring multitasking to balance team support and guest satisfaction.
Highland's demand for Shift Leads remains steady, with local businesses emphasizing leadership experience over formal certifications. Compared to larger cities, candidates here benefit from a community-focused hiring approach, where interpersonal skills and reliability often outweigh volume hiring seen elsewhere.
Five Guys offers a competitive base pay starting at $19.00/hour for Shift Leads in Highland, complemented by tips and bonuses. Compared to other food service leadership roles nearby, this compensation package is above average, reflecting the company's emphasis on rewarding leadership and performance.
Employees in this role often highlight the supportive and fun team atmosphere at Five Guys Highland. The blend of real-time feedback, mentorship, and shared bonuses cultivates a collaborative culture, making shift leadership both challenging and rewarding in this community-centric location.
Yes, Five Guys offers Shift Leads weekly eligibility for secret shopper bonuses, free meals during shifts, and a comprehensive benefits package including medical, dental, vision, and 401(k). These perks enhance job satisfaction and demonstrate the company’s investment in its leadership staff.
Focus on building strong communication, team motivation, and problem-solving abilities. Experience in fast-paced food service environments is valuable, along with a positive attitude and eagerness to learn. These traits help you handle daily challenges and advance in leadership roles.
Highland offers accessible routes for shift workers, though traffic peaks can affect commute times during early mornings and late evenings. Many employees find carpooling or public transit viable, but planning shifts around local rush hours can improve punctuality and work-life balance.
Five Guys emphasizes hands-on leadership combined with team mentoring, which may contrast with more rigid or automated management styles elsewhere. The role here blends operational oversight with strong community values, often resulting in a more engaged and supportive shift environment.