Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Lawrenceville's restaurant scene is growing, but Five Guys stands out with its strong brand and leadership opportunities. Demand for shift managers here is steady, yet the company's focus on team culture and development offers an edge for candidates aiming to thrive in fast-paced, quality-driven environments.
Shift Managers in Lawrenceville typically benefit from food safety certifications like ServSafe, which align with Georgia's health regulations. Understanding local labor laws and safety standards helps maintain compliance and ensures smooth daily operations in line with Five Guys’ quality commitments.
Effective communication, quick decision-making, and team motivation are crucial. A Shift Manager must balance overseeing food safety and customer satisfaction while managing staff dynamics, demonstrating reliability and adaptability under pressure in fast-paced restaurant settings.
Starting as a Shift Manager opens pathways to roles like Assistant Manager or Store Manager. Five Guys supports growth through leadership training and performance-based advancement, making it ideal for those eager to climb the restaurant management ladder.
Managing multiple shifts involves staff coordination, monitoring food prep quality, resolving customer issues, and ensuring safety protocols. The role demands flexibility to handle unexpected challenges while maintaining smooth operations and team morale throughout the day.
Five Guys emphasizes energetic leadership and quality focus, so Shift Managers are expected to foster a positive workplace, lead by example, and uphold strict food and service standards, aligning daily tasks with the brand’s reputation for excellence.
Five Guys offers a starting wage of $19.00 per hour for Shift Managers in Lawrenceville, GA, complemented by shared tips and bonus programs like secret shopper incentives, enhancing overall compensation beyond base pay.
Flexible scheduling is a key benefit, allowing Shift Managers to balance personal commitments with full-time hours post-training. The company’s approach supports varied shift patterns, helping managers maintain energy and focus during their shifts.
While core responsibilities overlap, Five Guys prioritizes a team-driven, high-quality food experience with shared tipping, which differs from the corporate structures of Burger King or McDonald's. This influences leadership style and operational focus.
Candidates with strong interpersonal skills, leadership experience in fast-paced settings, and a passion for customer service stand out. Dependability and eagerness to grow within Five Guys' energetic culture are highly valued in Lawrenceville's competitive job market.