NexlintoShift Lead
Company : Five Guys
Location : Euclid, OH, 44132
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading shifts at Five Guys in Euclid involves hands-on supervision, coordinating crew tasks, and maintaining high standards under fast-paced conditions. The role calls for motivating diverse team members while ensuring smooth operations, which directly affects guest satisfaction and overall store performance.
Effective communication, quick problem-solving, and the ability to inspire positivity are key traits. A Shift Lead thrives by balancing operational demands with team morale, especially in fast food settings where energy and attentiveness to detail drive success.
The Shift role sharpens managerial abilities like staff coaching, operational oversight, and customer service excellence. This experience lays a foundation for higher leadership roles within the restaurant industry, leveraging practical skills for future promotions.
Starting pay at $19.00/hour plus tips and bonuses positions Five Guys' Shift Leads competitively within Euclid’s restaurant market. Combined with benefits and incentive programs, this package aligns well with the area's living costs and industry standards.
Besides competitive wages, Five Guys provides free meals every shift, weekly secret shopper bonuses, and a team-focused culture. These benefits create a motivating atmosphere that can enhance job satisfaction beyond standard compensation.
While formal certifications aren't mandatory, prior leadership experience in food service is valued. Demonstrated ability to handle customer interactions and lead teams efficiently weighs heavily during hiring in this region's competitive market.
Five Guys fosters growth through real-time feedback, structured performance reviews, and mentorship. This approach helps Shift Leads continuously improve skills and prepare for expanded responsibilities within the company.
Common inquiries include local job availability, typical schedules, pay rates, and work environment. Candidates often seek clarity on advancement chances and benefits offered by employers like Five Guys in the area.
The role blends fast-paced food service leadership with direct guest interaction, emphasizing teamwork and operational excellence. Unlike broader retail leads, this job demands hands-on involvement in food quality and store readiness every shift.
A Shift Lead's day encompasses managing staff assignments, ensuring food safety, and addressing customer needs dynamically. Compared to other sectors, the focus here is on maintaining high energy and consistent quality in a quick-service restaurant setting.