NexlintoCrew Member
Company : Five Guys
Location : Lockport, NY, 14094
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Crew member turnover in Lockport tends to be moderate due to the fast-paced environment and flexible hours. Five Guys offers competitive bonuses and a fun culture, which helps retain employees despite the restaurant industry's typically high staff rotation.
Yes, hiring demand often increases during summer and holiday seasons in Lockport as customer traffic rises. Five Guys typically boosts recruitment to maintain smooth service during these peak times, providing ample opportunities for crew member roles.
Strong communication, multitasking across kitchen and front stations, and adherence to food safety standards are critical. Crew members who thrive are adaptable, energetic, and excel in teamwork within high-energy, fast-paced settings like Five Guys.
Yes, Five Guys encourages internal growth. Crew members who demonstrate leadership, reliability, and a strong work ethic often advance to supervisory or crew manager roles through on-the-job training and career development programs.
Besides food prep and cleanliness, crew members engage customers positively, handle cash transactions carefully, and support team communication. These tasks ensure smooth operations and a welcoming dining experience at busy locations.
Five Guys emphasizes fresh ingredients without freezers, a vibrant rock-and-roll atmosphere, and a bonus program rewarding performance. This combination creates a distinct, energetic workplace culture not typical in many quick-service restaurants.
Crew members in Lockport typically earn between $25,000 and $30,000 annually, factoring in base pay and performance bonuses. This reflects competitive wages for quick-service restaurant roles in that regional market.
Five Guys’ crew members embody the brand through passionate service, maintaining food quality, and lively teamwork. The focus on fresh ingredients and classic rock music reinforces a unique environment aligned with company identity locally.
Lockport’s diverse and busy community means crew members must quickly adapt to fluctuating rush hours and varied customer expectations. Strong communication and flexibility are key to managing these dynamic service demands effectively.
Beyond flexible scheduling and free meals, Five Guys provides a secret shopper bonus program allowing Lockport crew members to earn extra cash based on service quality, fostering motivation and rewarding top performance locally.