General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Antioch's growing suburban market shows steady demand for general managers in fast-food, driven by community expansion. Compared to larger hubs, competition is moderate, making it a strategic spot for leadership roles at brands like Five Guys aiming to strengthen local presence.
Earning a ServSafe certification is highly valued in Antioch's food service industry, signaling strong food safety knowledge. Additionally, leadership training or hospitality management credentials enhance credibility for general manager roles at establishments like Five Guys in this area.
General managers uniquely balance hands-on team leadership with operational oversight, requiring stamina, adaptability, and real-time communication. Unlike specialized managers, they drive both crew motivation and financial results, vital in fast-paced burger chains where multitasking and people skills converge.
Gaining cross-functional experience across shifts, honing leadership that inspires diverse teams, and mastering cost control are key. Demonstrating initiative in problem-solving and team building, especially in dynamic settings like Five Guys, paves the path from assistant to head general manager.
Starting as crew or assistant manager, one can progress to general manager, then regional roles overseeing multiple locations. Five Guys emphasizes leadership development, so excelling there often unlocks opportunities for broader operational or corporate positions.
Five Guys’ open kitchen and fast-paced culture demand managers who excel in vocal, immediate communication and stamina. Unlike more segmented chains, their managers must fluidly rotate roles and foster a music-driven, energetic environment, blending team morale with operational efficiency.
Five Guys in Antioch promotes a people-first culture with a lively vibe fueled by classic rock and cross-training. This contrasts with more rigid chains by encouraging humility, teamwork, and fun alongside high-energy service, creating a distinct managerial atmosphere.
General managers in Antioch typically earn between $50,000 and $65,000 annually, with Five Guys offering competitive base pay plus quarterly bonuses tied to restaurant performance, reflecting both local market trends and the brand’s commitment to rewarding leadership impact.
Five Guys invests in ongoing leadership training and career advancement pathways, fostering a dynamic environment where general managers can develop skills through hands-on experience, mentorship, and structured programs tailored to fast-casual restaurant management.
Managing a Five Guys kitchen requires high energy to remain on feet throughout shifts and adaptability to rotate roles swiftly. Success hinges on sustaining stamina in a loud, fast-moving environment while maintaining clear communication and team motivation.