Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Cibolo lead by example, coordinating staff roles while ensuring guests receive prompt, friendly service. Their focus on coaching the crew and managing operations keeps both team morale and customer experience high during every shift.
Effective Shift Managers excel through clear communication, quick decision-making, and a passion for quality. In fast-paced settings like burger restaurants, they inspire teams, uphold safety standards, and adapt swiftly to maintain smooth operations.
Emphasize your ability to lead diverse teams, manage food safety protocols, and provide excellent guest service. Highlight communication skills and experience with shift scheduling, especially in dynamic restaurant environments around Cibolo.
Night shifts often require handling lower staff numbers and addressing after-hours customer needs efficiently. Managers must maintain energy and oversight during quieter hours while ensuring safety and operational standards remain consistent.
Cibolo's growing economy means moderate competition for managerial restaurant positions. Five Guys attracts candidates seeking growth and stable wages, so showcasing leadership experience and flexibility improves your chances.
With starting wages around $19/hour plus tips and bonuses, Five Guys offers competitive compensation aligning well with Cibolo’s living expenses, making it an attractive option for aspiring restaurant leaders.
Five Guys emphasizes a family-like culture, shared tip bonuses, and employee meals, creating a positive environment. Their clear development paths and secret shopper incentives set their shift manager roles apart from typical fast-food supervisors.
Five Guys offers structured advancement through training, performance bonuses, and leadership opportunities. Shift Managers can progress into higher management roles by demonstrating dedication and developing crew skills in Cibolo locations.
Managers coordinate staff assignments, oversee food prep accuracy, ensure safety compliance, and handle guest concerns. During rush hours, they prioritize efficient workflows and maintain a positive atmosphere to keep service swift and friendly.
While 1-2 years of supervisory experience is preferred, Five Guys values strong communication, reliability, and eagerness to learn. Candidates with relevant leadership potential can often succeed even if their background is limited.