NexlintoShift Manager
Company : Five Guys
Location : Andover, CT, 06232
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where shift managers not only oversee operations but also actively engage with team members and guests. In Andover, CT, this means balancing fast-paced service with maintaining the brand’s high quality and customer satisfaction standards, setting it apart from typical restaurant supervisory roles.
Strong communication, quick decision-making, and team motivation are vital. Managing food safety and ensuring smooth shift transitions also require attentiveness. Given Five Guys' fast environment, adaptability and leadership by example help maintain efficient service and high guest satisfaction.
Yes, Five Guys offers structured growth opportunities from shift management to higher leadership roles. In Andover, motivated employees can leverage hands-on experience and leadership skills to advance within the company, supported by training and performance bonuses.
Andover’s restaurant scene sees steady demand for skilled shift managers, but Five Guys’ reputation for employee benefits and positive culture attracts many applicants. Candidates with leadership experience and strong customer service skills will have an edge in this competitive environment.
Five Guys offers a starting wage around $19.00 per hour for shift managers in Andover, supplemented by shared tips and performance-based bonuses such as secret shopper incentives, making the overall compensation attractive for the region’s market.
Scheduling is designed to accommodate both full-time availability and flexibility, especially after initial training. This approach helps balance personal commitments while ensuring consistent leadership coverage during peak hours in Andover’s busy shifts.
Five Guys managers must juggle rapid customer turnover while maintaining strict quality and safety standards. Unlike some other shift roles, this position demands proactive coaching and real-time problem solving to uphold the brand’s high service benchmarks.
Eligible employees can enroll in comprehensive medical, dental, vision, and 401(k) plans. Such benefits are part of Five Guys’ commitment to supporting their team’s well-being beyond just hourly wages.
New hires benefit from hands-on training, mentorship, and ongoing feedback during shifts. This structured support helps managers quickly adapt to responsibilities like staff coordination, quality control, and guest relations.
Five Guys integrates a positive, energetic culture with tangible rewards like free meals and performance bonuses, creating a motivating work environment. This combination often results in higher employee satisfaction and retention compared to other local restaurants.