NexlintoShift Lead
Company : Five Guys
Location : Alsip, IL, 60803
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Alsip, IL
Popular Searches for Shift Lead
Frequently Asked Questions
Shift Leads at Five Guys in Alsip coordinate crew tasks dynamically to maintain service speed and food quality amid peak times. Their leadership directly impacts customer satisfaction by motivating staff and ensuring operational flow, which is vital in a fast-paced restaurant environment.
A Shift Lead uniquely blends hands-on operational oversight with crew mentorship, requiring strong communication, multitasking, and quick decision-making skills. Unlike managerial roles that focus on strategy, Shift Leads energize daily team productivity and uphold food safety standards.
Serving as a Shift Lead develops essential supervisory abilities, including staff coaching, shift planning, and performance monitoring. This role offers a practical foundation in operational leadership, making it an ideal stepping stone toward comprehensive management positions within the hospitality sector.
Alsip and surrounding suburbs have seen steady growth in foodservice jobs, with Shift Lead roles attracting moderate competition due to local restaurant density. Candidates with leadership experience and strong interpersonal skills generally stand out in this market.
Shift Leads in Alsip typically start around $19 per hour, aligning with Five Guys’ base pay, often supplemented by tips and bonuses. This wage is competitive within Illinois, reflecting the area's cost of living and restaurant industry standards.
While not always mandatory, certifications like ServSafe Food Manager are favored for Shift Leads in Alsip to ensure compliance with state food safety laws. Such credentials enhance a candidate's profile and contribute to maintaining high operational standards.
Five Guys emphasizes a team-oriented, energetic workplace where Shift Leads play a pivotal role in fostering positivity and collaboration. This culture supports hands-on leadership, encouraging Shift Leads to actively engage with both guests and crew for a rewarding shift experience.
Later shifts often require Shift Leads to manage smaller teams while maintaining energy and quality standards solo. They must adapt to fluctuating customer traffic and ensure smooth closing procedures, demanding flexibility and strong organizational skills.
Five Guys supports career growth by promoting Shift Leads to assistant managers and beyond, contingent on performance and leadership aptitude. This progression offers increased responsibilities, including budget oversight and broader operational control.
Highlighting prior fast-paced food service leadership, excellent communication, and a passion for team-building resonates well. Demonstrating knowledge of food safety protocols and showing willingness to learn signals readiness to thrive in Five Guys’ dynamic environment.