NexlintoGeneral Manager
Company : Five Guys
Location : Charleston, SC, 29414
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Charleston’s vibrant food scene and community-focused culture influence how a General Manager at Five Guys interacts with guests and staff. Managers often tailor team dynamics and service pace to match local expectations, balancing fast service with Charleston’s hospitality standards.
Managing a Five Guys in Charleston means navigating a busy tourist-driven market alongside local patronage. General Managers must adapt quickly to fluctuating customer volumes while maintaining high morale and operational efficiency in this dynamic environment.
A successful General Manager thrives on stamina, clear communication, and adaptability to shifting crew roles. Strong motivational leadership combined with hands-on problem-solving keeps pace with Five Guys’ fast-moving kitchen and team collaboration.
Experienced General Managers often advance to regional roles or multi-unit leadership within growing brands like Five Guys. Demonstrating operational excellence and people-management skills opens pathways to higher-level management and corporate positions.
Five Guys emphasizes team cross-training and a music-infused, fast-paced atmosphere, setting its General Managers apart. Leadership here involves fostering a fun, collaborative culture while overseeing detailed operational and financial responsibilities.
Five Guys offers a people-first culture, competitive bonuses, and clear growth opportunities in a brand known for quality and community. Managers enjoy a dynamic workplace where energy and leadership directly impact both team and customer satisfaction.
General Managers in Charleston at Five Guys can expect an average base salary between $50,000 and $60,000 annually, with additional quarterly bonuses tied to restaurant performance, reflecting the city’s competitive fast-food management market.
Charleston’s expanding hospitality sector creates steady demand for skilled General Managers, but competition remains high due to the city’s popularity. Candidates with proven leadership in fast-paced environments like Five Guys tend to stand out.
Five Guys invests in ongoing training and leadership programs, enabling General Managers to enhance operational expertise and people skills. This fosters career growth while supporting the brand’s emphasis on strong team-driven management.
Managing fluctuating crew assignments, ensuring inventory accuracy, and maintaining customer satisfaction during peak and off-peak hours are typical. Effective communication and stamina are key to handling the transition between shifts smoothly.