NexlintoShift Lead
Company : Five Guys
Location : Brookshire, TX, 77423
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Brookshire's fast food sector shows moderate demand for shift leads, with Five Guys competing alongside local eateries. Candidates with proven leadership and customer service skills tend to have an advantage amid steady hiring trends, making it a promising area for those seeking growth in restaurant management.
While formal certifications aren't mandatory in Brookshire for shift leads, many employers value food safety training and leadership workshops. Having a ServSafe certification or experience in team supervision can boost your profile significantly in this Texas market.
Effective communication, team motivation, and quick problem-solving are crucial. A shift lead must also ensure food quality and safety standards while managing crew assignments, all under high energy and fast turnaround times typical in busy restaurants.
Shift leads focus more on real-time operational oversight during shifts, directly coaching staff and handling immediate guest concerns. Unlike higher management roles, they blend hands-on tasks with people leadership, acting as the frontline driver of daily restaurant success.
Absolutely, it offers critical leadership experience and exposure to operational management. Five Guys supports growth through mentorship and performance reviews, making the shift lead role a strategic step toward restaurant management roles.
Five Guys emphasizes a team-oriented, fun work environment with perks like free meals and secret shopper bonuses. Their shift leads receive real-time feedback and opportunities for advancement within a culture valuing high-quality food and service.
Starting pay is competitively set at $19.00 per hour, supplemented by tips and bonuses like secret shopper rewards. This wage aligns well with local standards for food service leadership roles, offering a solid income base in Brookshire.
Managing diverse team dynamics during peak hours requires strong communication and adaptability. Challenges include maintaining food quality under pressure, quickly resolving guest issues, and ensuring compliance with health protocols in a community with varying customer expectations.
They multitask by actively participating in food prep and cleanliness while offering on-the-spot guidance and motivation. This dual role ensures smooth shift execution and continuous team development in a fast-moving restaurant setting.