Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Gainesville’s bustling food scene creates steady demand for shift managers, with Five Guys frequently recruiting to maintain its energetic crew leadership. Local turnover and growth make this area promising for candidates seeking stable shift manager roles in a fast-paced burger environment.
The restaurant sector in Gainesville shows moderate competition for shift managers. While opportunities at brands like Five Guys exist, candidates with leadership experience and strong customer service skills tend to stand out, as many local eateries prioritize dependable shift supervisors to handle busy service hours.
Shift managers steer daily team coordination, ensuring station coverage, coaching members, and maintaining smooth operations. Unlike crew roles, they tackle opening/closing tasks, handle guest feedback professionally, and uphold food safety standards—all critical for a successful shift.
Effective shift leaders often combine prior supervisory experience with excellent communication and adaptability under pressure. Candidates who demonstrate reliability, a passion for quality food service, and the ability to motivate their team usually excel in this role.
Five Guys promotes from within, offering clear advancement pathways post-shift manager roles. Demonstrating leadership and operational excellence can open doors to regional management or corporate positions, making it a solid stepping stone for ambitious team leaders.
Shift managers at Five Guys benefit from a competitive $19/hour starting wage supplemented by shared tips and bonuses. Additional incentives include free meals during shifts, a secret shopper bonus program, and access to benefits like medical and 401(k), enhancing employee satisfaction locally.
Five Guys typically offers higher starting wages and a more team-oriented environment compared to some competitors like Burger King. The company’s emphasis on quality and employee development tends to create a more engaging workplace for shift leaders in Gainesville.
Shift managers in Gainesville can expect hourly wages around $18 to $21, with Five Guys specifically offering $19 per hour plus tip sharing and bonuses. This aligns well with regional standards for restaurant supervisory roles, balancing competitive compensation with benefits.
Strong multitasking, quick decision-making, and clear communication are vital. A shift manager must efficiently assign duties, maintain food safety, and troubleshoot guest concerns promptly to keep service fast and friendly under pressure.
Yes, managing opening and closing tasks is integral to the shift manager role at Five Guys. This responsibility includes preparing the store for service or securing it at day's end, ensuring operational standards are met consistently.