NexlintoShift Manager
Company : Five Guys
Location : Middlefield, CT, 06455
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Yes, Five Guys offers flexible scheduling options for Shift Managers in Middlefield, allowing you to balance work with personal life. This flexibility is especially beneficial in a fast-paced restaurant environment where shift adjustments may be necessary to meet operational needs.
Shift Manager positions in Middlefield, CT, experience moderate competition due to the area's growing foodservice industry. Candidates with leadership experience and strong communication skills, especially in recognizable brands like Five Guys, tend to stand out in this local market.
Effective Shift Managers demonstrate strong interpersonal skills, decisiveness, and the ability to motivate a team under pressure. They must lead by example, ensuring operational efficiency and exceptional guest service throughout their shift.
Taking on a Shift role sharpens your leadership, problem-solving, and team management skills. These experiences lay a solid foundation for advancing into higher management positions within hospitality or retail industries.
At Five Guys in Middlefield, the starting wage for a Shift Manager is $19.00 per hour, supplemented by shared tips and bonus opportunities. This compensation is competitive locally, reflecting the responsibilities and leadership expected in this role.
Five Guys offers Shift Managers benefits like a secret shopper bonus program rewarding service excellence, free meals during shifts, and eligibility for medical, dental, vision, and 401(k) plans—advantages that enhance both workplace satisfaction and financial security.
At Five Guys, Shift Managers actively coach their teams, assign clear responsibilities, and encourage a positive, energetic environment. This leadership style helps maintain high standards in food quality and customer service, vital for the brand’s success.
Shift Managers often handle multi-tasking between supervising crew, ensuring food safety, resolving guest concerns, and managing opening or closing duties. Balancing these demands requires adaptability and a proactive mindset.
While no mandatory certifications are required, having food safety or hospitality management credentials can enhance your candidacy in Middlefield’s restaurant sector, demonstrating commitment to quality and regulatory compliance.
Five Guys emphasizes a positive team culture, competitive hourly wages with tips, and growth opportunities, which may appeal more to those seeking a supportive work atmosphere and clear advancement paths compared to other fast-food chains.