NexlintoShift Manager
Company : Five Guys
Location : East Rockaway, NY, 11518
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
East Rockaway's hospitality sector shows steady demand for shift managers, especially in popular burger outlets. Competition is moderate, with candidates benefiting from leadership experience and local customer service skills to stand out in places like Five Guys.
Shift managers in East Rockaway often juggle varying peak times influenced by local dining habits and community events. Flexibility is key, as managing staff coverage during busy hours ensures smooth operations and excellent guest experiences at Five Guys.
Strong communication, quick decision-making under pressure, and the ability to motivate a team are vital for shift managers. These traits help maintain service quality and operational flow during busy shifts in fast-paced environments like Five Guys.
Shift managers focus on on-the-floor leadership during specific shifts, balancing operational tasks with team motivation. Unlike broader managerial roles, they directly influence immediate service quality and staff coordination during their scheduled hours.
Yes, Five Guys emphasizes career growth. Starting as a shift manager offers experience in team leadership and store operations, creating opportunities for advancement into store management or corporate roles through proven performance.
Shift managers at Five Guys in East Rockaway typically start at $19.00 per hour, supplemented by shared tips and bonus programs, reflecting competitive pay aligned with the local fast-food industry's standards.
Five Guys provides structured training and clear protocols for shift managers to oversee food prep and safety. Managers ensure compliance with standards while motivating teams to deliver consistent, high-quality guest experiences.
Five Guys places a strong emphasis on team energy, individualized coaching, and a positive work culture. Shift managers enjoy benefits like free meals and bonus incentives, fostering a motivating environment distinct from typical fast-food leadership roles.
Candidates with 1-2 years of leadership in restaurant or retail settings, strong interpersonal abilities, and a passion for customer service are highly valued. Demonstrated reliability and eagerness to grow enhance hiring prospects locally.
Shift managers actively assign duties, support crew training, and offer constructive feedback to boost team performance. Their role is essential in maintaining morale and ensuring smooth collaboration throughout their scheduled shift.