NexlintoShift Lead
Company : Five Guys
Location : Roselle, IL, 60172
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Roselle's food service sector sees steady demand for shift leads, especially at well-known franchises like Five Guys. Candidates often face moderate competition due to the role's appeal as a management stepping stone and the area's bustling retail and restaurant activity.
While formal certifications aren't mandatory for shift lead roles in Roselle, having food safety training or management courses can give applicants an edge. Local employers value hands-on leadership experience alongside a solid understanding of food handling best practices.
Shift leads uniquely blend frontline supervision with operational duties, managing crew assignments and quality standards in real time. Unlike broader managerial titles, they directly influence daily workflow and guest satisfaction during their shifts.
Serving as a shift lead offers essential leadership experience, fostering skills like team coaching and operational oversight. This role is often a gateway to higher management roles within restaurants, building a solid foundation in both people and process management.
Shift leads coordinate team assignments, ensure food prep meets quality standards, handle customer concerns promptly, and maintain high cleanliness levels. They also monitor shift metrics and support opening or closing procedures to keep operations smooth.
Five Guys sweetens the deal for shift leads with weekly secret shopper bonuses, free meals on shifts, and a team-focused atmosphere. These perks, alongside comprehensive benefits and growth paths, make the role attractive for long-term commitment.
Five Guys emphasizes hands-on leadership, real-time feedback, and a positive team culture, which may be more engaging than some competitors. Additionally, their bonus structures and growth opportunities often surpass industry norms for similar shift lead roles.
Entry-level shift leads at Five Guys in Roselle typically start around $19.00 per hour, with the potential to earn additional income from tips and shift bonuses. This wage aligns well with local industry standards for first and second shift leadership roles.
Five Guys in Roselle often has openings for shift leads, reflecting steady growth in the area. Hiring tends to be prompt, with candidates progressing through interviews quickly due to ongoing demand and the company’s proactive recruitment strategy.