NexlintoShift Manager
Company : Five Guys
Location : Bentonville, AR, 72712
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bentonville's hospitality sector is growing, which boosts demand for shift managers, especially in popular chains like Five Guys. Candidates with leadership experience and strong communication skills tend to stand out. Competition exists but is balanced by local business expansion and seasonal hiring spikes.
While certifications aren't mandatory, Bentonville employers often favor candidates with food safety training and leadership courses. Completing ServSafe or similar programs can increase your chances. Local businesses value proactive learning that enhances team and guest safety.
Effective shift managers demonstrate clear communication, quick problem-solving, and motivational skills. They lead by example, maintain high standards under pressure, and foster team collaboration. These traits ensure smooth shift operations and exceptional customer experiences.
Shift managers focus on real-time staff coordination, handling immediate operational challenges and guest satisfaction during their shifts. Unlike higher-level supervisors, they are hands-on with tasks like staffing, food safety, and coaching crew members amid fast-paced restaurant environments.
Five Guys offers a starting wage of $19.00 per hour for shift managers in Bentonville, supplemented by shared tips and bonus incentives. This pay is competitive locally, factoring in the role’s leadership responsibilities and the fast-food industry standards.
Five Guys emphasizes a team-focused, energetic environment with perks like free meals and secret shopper bonuses. Their culture encourages career growth and values quality and guest service, which can distinguish it from more rigid or high-volume competitors.
Bentonville's growing population means fluctuating customer volumes, requiring adaptability in scheduling and staff deployment. Managing high expectations for food quality and guest service in a community familiar with the brand can also add pressure to maintain standards consistently.
Yes, Five Guys promotes from within, providing clear advancement paths. Shift managers who demonstrate leadership, operational excellence, and commitment often move into higher management roles, supported by ongoing training and development programs.
Five Guys provides flexible scheduling, especially during the training period, with full-time hours typically available afterward. This flexibility helps accommodate diverse candidate needs while ensuring consistent shift coverage.
Bentonville’s unique combination of a small but expanding market, local economic growth, and the presence of corporate headquarters nearby influences hiring demand. These factors create steady openings but also attract candidates seeking stable, career-oriented roles.