General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Effective leadership at Five Guys means motivating a diverse team in a fast-paced kitchen. Embracing open communication and adaptability directly influences team morale and operational smoothness, crucial in Winter Park’s vibrant restaurant scene.
Restaurant general managers like those at Five Guys juggle hands-on crew coordination, inventory control, and guest satisfaction in a high-energy environment—distinct from general management roles that may focus more on administrative or corporate tasks.
Candidates excelling in Winter Park often bring 1-2 years of leadership in food service, strong communication skills, and certifications like ServSafe. Demonstrable stamina and ability to thrive in fast-paced settings further enhance candidacy.
Winter Park shows a steady demand for restaurant GMs due to its bustling hospitality market. Employers increasingly look for energetic leaders who can handle shifting crews and prioritize customer experience, reflecting local growth and competition.
General Managers at Five Guys in Winter Park typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses tied to restaurant performance, aligning with regional standards for mid-level restaurant management.
Five Guys GMs uniquely engage in cross-trained team management, combining front-line operations with a people-first culture, contrasting with broader general manager roles that might emphasize strategic planning over hands-on shift leadership.
Five Guys prioritizes leaders who inspire enthusiasm, foster teamwork, and communicate actively in loud, fast environments. Humility and a passion for the brand’s culture — including a love of food and music — are equally prized.
The company offers structured leadership development, ongoing training, and clear advancement pathways amid rapid brand expansion, making Winter Park a strategic location for ambitious managers seeking upward mobility.
Five Guys emphasizes a high-energy, collaborative kitchen with an open layout and unique perks like a music-filled atmosphere. This culture fosters real-time team communication and camaraderie uncommon in other burger franchises.
Yes, rotating shifts with overlapping hours and constant role changes require General Managers to be highly adaptable and energetic, ensuring smooth transitions in a fast-paced environment that demands continuous team coordination.