Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Strong communication, quick decision-making, and the ability to motivate a team under pressure are crucial for an Oil Change Assistant Manager in Queen Creek. These traits ensure smooth shop operations and customer satisfaction in a fast-paced automotive environment.
Balancing shop floor duties like oil changes with coaching staff requires adaptability and time management. The assistant manager often shifts between technical service and leadership, ensuring quality while fostering team growth.
Driven Brands and similar companies have ramped up recruitment in Queen Creek, reflecting growing demand for automotive maintenance services. Job seekers will find competitive openings as local shops expand.
Typical pay ranges from $16 to $22 per hour, factoring in bonuses and employee perks like free oil changes. Driven Brands offers competitive wages aligned with local market standards for this role.
Yes, Driven Brands invests in paid training to develop leadership and technical skills, preparing assistant managers to efficiently manage shop tasks and team development in oil change services.
Driven Brands emphasizes a blend of leadership and hands-on oil change expertise, with perks such as paid PTO and 401(k) matching that enhance employee retention and career growth.
Expect frequent lifting up to 50 pounds, bending, and moving in service pits, along with standing for long hours. The role demands physical stamina, especially in varying weather conditions common to Queen Creek.
While formal certifications aren’t always mandatory, having automotive service knowledge or safety training recognized in Arizona can enhance your profile in this competitive job market.
Many progress to full Shop Manager roles or specialize in automotive maintenance leadership. Driven Brands supports fast-track advancement through skill development and performance incentives.