General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Overseeing a Five Guys outlet in Plano involves dynamic team leadership within a fast-paced food service setting, emphasizing cross-training and energetic collaboration. This contrasts with other local general manager positions that might focus more on retail or corporate environments, requiring different operational strategies and customer engagement styles.
Plano's Five Guys locations prioritize inspiring leadership with high stamina and adaptability. Successful managers thrive by motivating diverse teams, handling shift rotations fluidly, and fostering a culture where communication and positive energy drive both employee satisfaction and customer experience.
A General Manager at Five Guys Plano leads daily operations by managing finances like inventory control, guiding crew performance, and ensuring smooth shift transitions from opening to closing. They also uphold the brand’s energetic atmosphere while solving customer concerns promptly to maintain Five Guys’ signature service quality.
While not mandatory, having a ServSafe certification is highly regarded in Plano’s food service sector. It demonstrates knowledge of health standards and food safety, which can give candidates an edge when competing for Five Guys General Manager roles amid the region's competitive restaurant management job market.
Plano’s growing hospitality industry means General Manager positions at Five Guys face moderate competition, especially from candidates with prior food service leadership. Active networking and strong professional references can be crucial in standing out among applicants drawn by the brand’s positive team culture and career growth opportunities.
General Managers in Plano typically earn between $50,000 and $65,000 annually, factoring in base pay and performance bonuses. Five Guys also offers quarterly incentives tied to restaurant success, adding an appealing variable component to the overall compensation package.
Five Guys General Managers engage in hands-on, high-energy team leadership, with cross-training across positions fostering versatility. Unlike some restaurant management roles with rigid structures, this position demands adaptability to shift dynamics and a passion for maintaining a lively, customer-focused atmosphere.
Beyond competitive pay, Five Guys offers a supportive, people-first culture with ongoing leadership development and clear paths for career advancement. The blend of a music-filled, fun environment with a strong team mindset makes the workplace distinctive compared to typical restaurant management roles.
Recruiters prioritize candidates who demonstrate exceptional communication, stamina for fast-paced environments, and the ability to inspire and coordinate a diverse crew. Proven experience in food service leadership and reliability through solid references are also crucial for success in Plano’s job market.
Five Guys expects General Managers to embody its upbeat culture by leading with humility and fostering a team-first mentality. In Plano, this translates to promoting open communication, encouraging staff engagement through music and camaraderie, and ensuring that every shift delivers the brand’s legendary dining experience.