NexlintoGeneral Manager
Company : Five Guys
Location : Ansonia, CT, 06401
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Ansonia's hospitality sector has seen steady growth, but general manager roles at popular chains like Five Guys remain sought-after. The local competition is moderate due to a tight-knit community and limited openings, making prior leadership experience and strong local references advantageous for candidates.
Certifications such as ServSafe are highly valued in Connecticut’s food service sector, including in Ansonia. Additional credentials in food safety or hospitality management can differentiate applicants for general management positions by demonstrating commitment to industry standards and regulatory compliance.
Exceptional communication skills, adaptability to dynamic team shifts, and high energy levels are vital. Effective general managers inspire and motivate diverse crews, ensuring smooth operations and a positive team atmosphere, especially in lively settings like Five Guys’ open-kitchen culture.
Balancing inventory control with cost management, managing rotating shifts, and maintaining consistent customer satisfaction are frequent hurdles. General managers must also quickly resolve staff conflicts and operational issues to uphold productivity and service quality under pressure.
Five Guys emphasizes a unique people-first culture where managers and crew cross-train in multiple roles, fostering teamwork. This contrasts with more rigid structures elsewhere, making Five Guys a vibrant environment that blends leadership with hands-on involvement and a fun, music-filled workplace.
Five Guys offers clear advancement paths, including regional general manager roles and corporate leadership positions. Demonstrating strong team leadership and operational success can accelerate growth, especially as the brand rapidly expands its footprint across the U.S.
Besides competitive base pay, general managers enjoy quarterly performance bonuses tied to restaurant success. The company also provides ongoing leadership training and fosters a supportive, energetic team culture that values employee development and work-life balance.
Five Guys promotes real-time communication and cross-training to keep shifts fluid and engaging. Managers receive continuous support through leadership coaching and a collaborative culture that encourages problem-solving and adaptability amid the restaurant’s dynamic, music-driven atmosphere.
General Managers in Ansonia typically earn between $50,000 and $65,000 annually, depending on experience and restaurant performance. Five Guys supplements this with quarterly bonuses, making total compensation competitive within Connecticut’s fast-casual restaurant market.
The company embraces Ansonia’s local culture by fostering a team-first environment that values community engagement. General managers encourage authentic customer interactions and maintain a lively, inclusive atmosphere that resonates with the city’s friendly, close-knit population.