Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Five Guys shift manager in Fredericksburg oversees a fast-paced burger joint with a focus on team energy and quality. Unlike some chains, you’ll juggle staffing, food safety, and guest satisfaction simultaneously, while benefiting from perks like shared tips and a secret shopper bonus that rewards excellent service.
Success as a Five Guys shift supervisor demands strong communication, quick problem-solving, and leading by example under pressure. Being dependable and motivating your crew during busy shifts directly boosts performance and guest experiences, crucial for maintaining the brand’s high standards.
While not mandatory, certifications in food safety or hospitality management can enhance your profile locally. Fredericksburg employers appreciate candidates with leadership experience and knowledge of health regulations, making you more attractive for shift manager roles in this competitive market.
Fredericksburg’s growing foodservice industry is steadily increasing demand for shift managers, especially in popular burger chains like Five Guys. Local business expansions and tourism contribute to more openings, making this a promising time to pursue a leadership role in this region.
Starting pay for a Five Guys shift manager in Fredericksburg is approximately $19.00 per hour, supplemented by shared tips and potential bonuses. This competitive wage reflects local market standards and incentives designed to reward leadership and customer service excellence.
Five Guys emphasizes career progression, offering clear pathways from shift lead to higher management roles. Developing crew training skills and mastering operational oversight can open doors to regional management positions or corporate opportunities within the brand.
Five Guys equips its shift managers with flexible scheduling, team-oriented culture, and ongoing coaching support to handle high-traffic periods. The secret shopper program also motivates managers to maintain quality and service standards when the pace intensifies.
Yes, employees enjoy benefits including medical, dental, vision, and a 401(k) plan once eligible. Additionally, managers receive free meals during shifts and can earn bonuses tied to store performance, making the compensation package well-rounded.
Managers are trained to address feedback professionally by listening attentively, resolving issues promptly, and ensuring guest satisfaction. This hands-on approach helps maintain Five Guys’ reputation and encourages repeat business in the local community.
At Five Guys, shift managers balance rapid service with strict quality control and team development. Unlike some competitors, managers also engage deeply with staff training and customer interaction, fostering a positive workplace atmosphere amid the demands of a busy burger franchise.