Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking on a Shift role at Five Guys in Carefree means hands-on management experience in a fast-paced restaurant environment. It’s an excellent chance to develop team motivation skills, operational oversight, and customer service excellence, which are vital for advancing toward long-term management positions in food service.
Effective communication, adaptability, and a proactive mindset are crucial for a Shift Lead in Carefree’s vibrant restaurant scene. Balancing crew supervision with quality control and maintaining high morale ensures smooth shifts, especially in high-traffic periods common in Arizona’s hospitality industry.
Beyond food preparation, a Shift at Five Guys is responsible for coordinating team assignments, managing guest concerns, ensuring cleanliness standards, and tracking shift performance metrics—all essential for maintaining smooth operations and a positive customer experience.
Yes, Five Guys Shift Leads benefit from competitive hourly pay starting at $19, plus tips and shift-based secret shopper bonuses. Additional perks include free meals during shifts and comprehensive benefits like medical and 401(k), supporting a rewarding work environment.
Five Guys distinguishes itself in Carefree through a team-focused culture, real-time mentorship, and structured growth pathways. These elements create a supportive environment that fosters leadership skills more intensively than many local competitors.
Dependability, positive attitude, and initiative stand out in Carefree’s hospitality sector. Employers like Five Guys prioritize Shift Leads who can inspire teams and maintain operational excellence amid the region’s dynamic restaurant demand.
Carefree's restaurant industry is moderately competitive, with several local chains seeking experienced Shift Leads. Candidates who showcase leadership experience and customer service skills often find favorable opportunities, especially with companies like Five Guys.
Shift Leads in Carefree typically earn between $18 and $22 per hour, factoring in base pay, tips, and bonuses. Five Guys offers a starting wage at $19/hour plus incentives, which aligns well with regional standards for supervisory restaurant roles.
Five Guys Shift leaders uniquely blend hands-on crew coaching with operational accountability, focusing heavily on food quality and customer engagement. Unlike some retail lead roles, this position demands active involvement in daily food safety and shift readiness.
The Shift Lead role is a strategic stepping stone toward management within Five Guys, offering mentorship and performance reviews that prepare employees to take on greater responsibilities, including store management or regional leadership positions.