Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Hebron, IN
Popular Searches for Shift Lead
Frequently Asked Questions
Thriving as a shift lead in Hebron’s fast-paced food scene demands strong communication, quick decision-making, and the ability to inspire a diverse team. Demonstrating accountability and adaptability helps maintain high standards in food quality and customer service under pressure.
Shift leads at Five Guys in Hebron orchestrate crew assignments, oversee food safety, and handle guest concerns promptly. They juggle operational tasks from opening to closing while fostering a positive environment that drives team productivity and customer satisfaction.
Many shift leads leverage their experience into management roles such as assistant manager or store manager. The skills gained—team leadership, operations oversight, and customer relations—build a strong foundation for broader responsibilities within hospitality or retail sectors.
Five Guys in Hebron provides shift leads with competitive pay starting at $19/hour plus tips, weekly secret shopper bonuses, and free meals. Their supportive culture and clear growth paths make it stand out from other regional fast-food employers.
Expect to foster collaboration and positivity among crew members while maintaining high standards for service and cleanliness. Five Guys emphasizes mentorship and real-time feedback, creating an engaging atmosphere that motivates everyone during each shift.
Hebron’s close-knit community and regional demand for food service leaders make Five Guys shift lead roles relatively accessible. The company often hires locally, valuing dependable candidates who can commit to flexible shift schedules.
With a starting wage around $19 per hour plus tips and bonuses, Five Guys offers a compensation package that is competitive within Hebron’s cost of living and Indiana’s restaurant sector, striking a balance between fair earnings and local economic standards.
Five Guys combines hands-on leadership with a lively team culture and tangible incentives like secret shopper bonuses, free meals, and growth opportunities—factors that often outweigh more routine responsibilities found in other local lead roles.
Shift leads carry the mantle of managing daily operations, coaching team members, and ensuring food quality and safety standards. Unlike crew roles, they also handle guest issues and track performance metrics, acting as the operational backbone during shifts.