Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead primarily focuses on managing daily shift operations, coaching team members directly on the floor, and ensuring customer satisfaction. Unlike higher managerial roles, this position combines hands-on supervision with team motivation, making it a vital stepping stone in fast-paced restaurant settings like Five Guys.
Effective communication, quick problem-solving, and team coordination are essential. Additionally, understanding food safety standards and maintaining high operational quality are critical to succeed in a leadership role at establishments such as Five Guys.
Absolutely. Colleyville's expanding food service market values leadership roles like Shift Lead. Many establishments, including Five Guys, provide internal promotions and mentorship programs, making it ideal for those aiming to climb the restaurant management ladder locally.
Shift Leads at Five Guys in Colleyville typically start at around $19.00 per hour, with additional tips and shift bonuses. This competitive wage aligns well with local market standards for similar fast food supervisory roles.
Colleyville shows steady demand for Shift Leads, with moderate competition. Its proximity to larger metro areas means candidates often benefit from localized hiring events and community-focused recruitment, especially at popular chains like Five Guys.
Five Guys values a Shift Lead who fosters a positive team culture, demonstrates adaptability in fast-paced shifts, and actively mentors crew members. The company emphasizes accountability and energy, ensuring the work environment remains dynamic and supportive.
Yes, besides competitive pay, Five Guys Shift Leads enjoy weekly secret shopper bonuses, free meals during shifts, and a comprehensive benefits package including medical and 401(k). These incentives promote both financial and personal growth within the company.
Managing crew assignments and maintaining food safety during peak hours can be demanding. Effective Shift Leads prioritize clear communication, quick conflict resolution, and hands-on leadership to keep operations smooth and guests satisfied.
Look for roles offering growth potential, competitive wages, and a strong team culture. Locations with supportive management and clear performance feedback, like Five Guys, typically provide a more rewarding shift lead experience.
Later shifts often require heightened focus on closing procedures and inventory management, with smaller teams. Shift Leads on these shifts must be adaptable, ensuring store readiness while maintaining service standards during quieter yet critical hours.