NexlintoShift Manager
Company : Five Guys
Location : Citrus Heights, CA, 95611
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Citrus Heights has a moderately competitive landscape for shift manager roles, especially in fast-food chains like Five Guys. Candidates with leadership experience and strong communication skills tend to stand out, given the local demand for reliable supervisors who can efficiently manage teams during busy hours.
While formal certifications aren't always mandatory, knowledge of California's food safety regulations and workplace safety standards enhances a shift manager's profile in Citrus Heights. Employers often favor candidates familiar with state-specific health codes to ensure smooth compliance during food preparation and service.
Essential skills for a shift manager include team leadership, effective communication, and swift problem-solving under pressure. Mastery of scheduling, staff motivation, and customer service excellence also play critical roles in maintaining seamless operations during shifts.
Shift management demands real-time decision-making and hands-on involvement with daily store operations, contrasting with higher-level management's strategic focus. Shift managers directly oversee crew performance, manage immediate challenges, and ensure service quality throughout their designated hours.
Starting as a shift manager opens doors to assistant manager and store manager roles, with possibilities to advance into regional management or corporate leadership. Demonstrating consistent operational success and team development can fast-track career growth within restaurant chains.
At Five Guys, shift managers are pivotal in fostering an energetic and supportive workplace. They lead by example, reinforcing quality standards and customer service, while also encouraging crew development and engagement to maintain the brand’s renowned friendly atmosphere.
Five Guys provides shift managers not only a competitive starting wage but also shared tips, bonus incentives like secret shopper rewards, complimentary meals during shifts, and comprehensive benefits including medical and 401(k) options, distinguishing it from many competitors.
Shift managers at Five Guys in Citrus Heights typically start at $19.00 per hour, with potential additional income from shared tips and performance bonuses. This compensation aligns well with local industry standards for restaurant supervisory roles.
Night shifts often require managing reduced staff while maintaining service speed and quality. Shift managers must quickly resolve unforeseen issues like equipment problems or customer complaints, all while ensuring safety protocols are upheld in a less supervised environment.
The term 'shift' in a job title highlights responsibility for overseeing operations during specific time blocks. Shift managers coordinate staff, maintain food quality, and ensure customer satisfaction during their scheduled hours, acting as the operational lead on-site.