Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Collingswood means driving fast-paced team coordination while maintaining high food quality and safety standards. The role emphasizes guest experience with added perks like shared tips and bonus programs, which isn’t always common in typical restaurant supervisory jobs.
Strong communication, quick decision-making, and team motivation are vital for managing shifts effectively. In New Jersey’s bustling food scene, especially at a popular spot like Five Guys, being adaptable and maintaining service speed without compromising quality stands out as crucial.
Yes, Five Guys offers clear career advancement paths from shift manager roles. Employees can progress into higher management or corporate positions by demonstrating leadership capabilities, consistent performance, and commitment to their team and guest satisfaction.
Five Guys provides a competitive starting wage of $19 per hour plus shared tips and bonuses. Additional perks include free meals during shifts, flexible scheduling, and access to medical, dental, vision, and 401(k) benefits after eligibility, supporting both your work and well-being.
Collingswood’s food service sector is moderately competitive, with steady demand for skilled shift managers at popular chains like Five Guys. Candidates with leadership experience and strong interpersonal skills have a favorable edge, especially given the area's vibrant dining culture.
Collingswood's community-oriented culture fosters positive team collaboration and flexible scheduling to accommodate local lifestyles. Five Guys reflects this by encouraging energetic workplace environments and balancing shift hours to meet both business needs and employee availability.
Night shifts often require heightened vigilance on safety and customer service, especially during quieter hours. Managing limited staff while maintaining fast food quality and handling any unexpected guest concerns professionally are key challenges distinctive to this time frame.
Five Guys encourages shift managers to actively train new hires and coach existing crew members. This hands-on leadership approach ensures consistent service quality and empowers the team to grow, directly impacting customer satisfaction and operational success.
Shift managers at Five Guys in Collingswood start around $19 per hour, with additional income through shared tips and performance bonuses. This compensation aligns with local standards for fast-food supervisory roles, offering competitive pay with growth incentives.
Five Guys combines a higher base wage with unique perks like secret shopper bonuses and free meals, creating a motivating environment. The brand’s focus on quality and team energy makes the shift manager role more dynamic and rewarding compared to competitors locally.