Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Holly Springs sees steady demand for restaurant shift managers, especially in popular chains like Five Guys. The competition is moderate, with candidates often needing proven leadership in fast-paced food service settings to stand out locally.
While formal certifications aren't mandatory, having food safety or hospitality management credentials can boost your profile in Holly Springs. Employers value hands-on experience combined with knowledge of health regulations common in Georgia's dining sector.
Shift managers must blend team leadership, operational oversight, and customer interaction smoothly. Unlike crew roles, they handle scheduling, performance coaching, and real-time problem solving, requiring strong communication and multitasking abilities.
Shift managers take on broader operational duties, including opening or closing the store and managing shift performance metrics, while shift leaders primarily focus on guiding crew members and maintaining service flow during shifts.
Many shift managers advance to assistant manager or store manager positions. With leadership skills honed at Five Guys, opportunities open in multi-unit management, regional operations, or corporate training roles within the hospitality industry.
Five Guys emphasizes a team-centered, energetic environment with perks like a secret shopper bonus and shared tips. This contrasts with some competitors by offering clear advancement paths and flexible scheduling tailored to employee growth.
Five Guys provides structured training and ongoing coaching, encouraging shift managers to lead by example. The company fosters a supportive culture where managers receive feedback tools and bonus incentives aligned with customer satisfaction and store performance.
Shift managers at Five Guys in Holly Springs start at $19.00 per hour, complemented by shared tips and potential bonuses. This competitive wage reflects both the leadership responsibilities and local market standards for restaurant management positions.
Yes, Five Guys offers flexible scheduling after training to accommodate full-time hours, helping shift managers balance personal commitments while maintaining consistent leadership on shifts.
Managing later shifts often requires swift decision-making and heightened attention to closing procedures. Shift managers must maintain energy levels and ensure team motivation during less traditional hours to uphold service quality.