Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Five Guys in Grand Rapids emphasizes fresh ingredients and a lively environment with classic rock tunes, setting it apart from typical fast food roles. The teamwork-driven culture and bonus opportunities make it a unique spot for crew members seeking more than just a standard job.
Peak times require crew members to multitask across stations like grill, register, and fry while maintaining quick service and food safety. Handling customer flow in a busy, open-kitchen setting demands strong communication and energy to keep the atmosphere positive.
Employers look for teamwork, flexibility, basic math for cash handling, and a passion for food safety. Demonstrating an ability to thrive in fast-paced kitchens and delivering excellent customer service can boost your chances significantly.
Many start as crew members and advance to shift supervisors or crew managers by gaining experience and showcasing leadership. Five Guys supports on-the-job training, enabling motivated individuals to grow into roles with greater responsibility.
Crew Members in Grand Rapids typically earn between $11 and $14 per hour, aligning with Michigan’s fast food wage standards. Five Guys often supplements base pay with performance bonuses, enhancing overall compensation relative to similar roles nearby.
Besides flexible scheduling and free meals during shifts, Five Guys provides a secret shopper bonus program rewarding exceptional service. The vibrant work culture with music and team spirit fosters an engaging environment rarely matched by competitors.
Daily tasks rotate among food prep, cooking, register duties, and cleaning, ensuring variety and skill-building. The fast-paced, customer-focused setting requires energy and adaptability, with an emphasis on teamwork and maintaining high standards of food safety.
Five Guys offers flexible hours accommodating evenings, weekends, and holidays, which helps balance work with personal commitments. This adaptability is ideal for students or individuals seeking part-time roles in a dynamic environment.
The demand for crew members is steady, with multiple quick-service options vying for talent. Five Guys’ reputation for quality and employee benefits often attracts candidates, but competition remains moderate due to the city’s growing food service sector.
Yes, Five Guys invests in on-the-job training, cross-station skill development, and teamwork workshops. These initiatives help crew members build expertise, improve performance, and open pathways toward supervisory positions within the company.